Terms and Conditions
Pursuant to these terms and conditions, Skyloft Digital, a company incorporated and operating under the laws of New Jersey (Registration Number: +1-469-751-1110), with its registered office at Hillside 473 Mundet Place, New Jersey United States, provides the services outlined in the invoice to the customer.
1. Acceptance of Terms
The services offered by Skyloft Digital (The “Contractor”) are subject to the acceptance of these terms and conditions, along with all associated policies (Including, But Not Limited To, The Privacy Policy and Refund Policy). By accessing and using the services, you (The “Customer”) acknowledge and agree to these terms and conditions, as well as all referenced policies and procedures.
2. Changes to Terms
The contractor reserves the right to modify these Terms and conditions, policies, or procedures at any time. Any updates will be posted on the official website of (https://Skyloftdigital.com/) and indicated with a revised "Updated" date. It is the customer's responsibility to review the terms and conditions regularly. Continued use of the services following any changes will constitute acceptance of the updated terms and conditions.
3. Definitions
- Contractor: Skyloft Digital.
- Customer: The individual or entity ordering services via invoice or payment form.
- Agreement: The binding contract between the contractor and the customer.
- Services: Monthly subscription services as outlined on https://skyloftdigital.com/ and detailed in the invoice.
- Additional Services: Any services not included in the monthly plans but ordered separately.
- Parties to the Agreement: Refers collectively to the contractor and the customer.
- Business Day: A weekday when banks in New Jersey are open, excluding public holidays.
4. Agreement Procedure
4.1. The contractor offers services as described in clauses 3.4 and 3.5 of these terms, with the publication of these terms on the website constituting an offer to the customer.
4.2. The agreement comes into effect when the customer accepts the offer by making a 100% advance payment of the service value stated in the invoice.
4.3. Acceptance of these terms constitutes full agreement with all provisions, policies, and procedures, without exceptions or modifications.
4.4. These terms are binding without requiring a handwritten signature or paper documentation.
5. Scope of Services
5.1. The contractor reserves the right to provide or deny services based on applicable laws.
5.2. Services are rendered as described in the invoice.
5.3. The contractor may engage third parties to deliver services.
5.4. Details about the services can be specified in the invoice.
5.5. Services are performed sequentially, based on tasks provided by the customer.
5.6. Services are available during business hours (10:00 am to 6:00 pm GMT+2) on Business Days, with prior notice for public holidays.
5.7. Communication and task management are conducted via Trello. The customer must provide a valid email address for authorized access.
5.8. The contractor allows unlimited requests but cannot guarantee time-sensitive deliverables due to task complexity. Results must be downloaded from Trello within one month.
5.9. Customers must review deliverables and notify the contractor of any errors within two calendar days.
5.10. Deadlines for tasks must be mutually agreed upon. Unaccepted tasks may extend the service duration to the next month, requiring additional payment.
5.11. Services such as 3D and HTML development or voiceovers are offered separately upon request.
5.12. Subscription payments are auto-renewed unless the customer cancels three calendar days before renewal.
6. Rights and Obligations
6.1. Contractor Rights:
- Refuse instructions that breach legal regulations.
- Suspend or terminate services if the customer fails to meet obligations.
- Terminate the agreement with 10 days’ notice and reimburse unused service fees.
6.2. Contractor Obligations:
- Deliver services as per the invoice.
- Maintain confidentiality of customer-provided information.
6.3. Customer Rights:
- Demand timely and efficient service delivery.
- Request refunds within seven days of payment, subject to certain conditions.
6.4. Customer Obligations:
- Pay for services as specified.
- Provide necessary information for service delivery.
- Avoid actions that disrupt the contractor's systems.
- Keep confidential any information obtained under these terms.
7. Payment Terms
7.1. Service fees are determined by the contractor’s pricing and detailed in the invoice.
7.2. Payments must be made in advance by credit card, bank transfer, or cryptocurrency.
7.3. Services are considered paid upon receipt of funds by the contractor.
7.4. Subscriptions are auto-renewed unless canceled three days before the renewal date.
7.5. Additional onboarding days may extend the subscription period without affecting the renewal cycle.
8. Service Acceptance
8.1. Services are confirmed as rendered by a delivery report issued by the contractor.
8.2. Customers must report any service quality issues within five Business Days of delivery.
8.3. Intellectual property created during service delivery is transferred to the customer upon completion, but the contractor retains the right to use deliverables for portfolio purposes.
9. Disclaimer of Warranties
The contractor provides services “as is” without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose. The contractor does not guarantee uninterrupted or error-free service.
10. Indemnification
The customer agrees to indemnify and hold the contractor harmless from claims arising from misuse of services, policy violations, or legal infractions.
11. Miscellaneous
- Governing Law: These terms are governed by the laws of New Jersey.
- Jurisdiction: Disputes will be resolved in the courts of New Jersey.
- Force Majeure: Neither party is liable for service delays caused by unforeseen events.
- Electronic Signatures: Electronically signed documents hold the same legal weight as original signatures.
- For any questions, please contact info@skyloftdigital.com.